y82 Privacy Policy – How We Handle Your Personal Data

When you register an account on y82, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect identity verification documents such as a government-issued ID when required to comply with Philippine anti-money laundering regulations. During your sessions on the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session timestamps. Transaction records — including deposits, withdrawals, and bet history in Philippine pesos — are stored securely as part of your account history. We may also collect information about how you navigate the platform, which games you play, and how long you spend on each feature, in order to improve your experience. If you contact our support team, the content of those communications is also retained. All collection is limited to what is genuinely necessary to operate the platform safely and in compliance with applicable Philippine law.

The primary purpose of collecting your personal data is to create and maintain your y82 account, process your transactions, and deliver the gaming and betting features you signed up for. We use your identity information to verify that you meet the minimum age requirement of 21 years and to comply with Know Your Customer (KYC) obligations under Philippine regulations. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and keep the platform secure for all players. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this Privacy Policy. Where you have given explicit consent, we may also send you information about promotions available on the Promotion page. We do not use your personal data to build profiles for sale to advertisers or third-party marketers. Any automated decision-making that affects your account — such as fraud detection flags — can be reviewed by our team upon your request.

y82 does not sell, rent, or trade your personal information to any third party for commercial purposes. We share data only with trusted service providers who are contractually bound to handle it securely and solely for the purpose of supporting our platform operations. These include licensed payment processors who handle your deposits and withdrawals in Philippine pesos, identity verification providers who assist with KYC compliance, and cloud infrastructure partners who store data in secure, access-controlled environments. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal order. In the event that y82 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change. All third-party partners are vetted for their data security practices before any sharing arrangement is established. We do not share your data with other players or make any personal information publicly visible on the platform.

We take the security of your personal information seriously and apply a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the y82 platform is encrypted using industry-standard protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with access to player data are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities in accordance with our legal obligations. You can also help protect your account by using a strong, unique password and enabling any additional security features available in your account settings. If you suspect any unauthorised access to your account, please contact our support team immediately.

As a player based in the Philippines, you have specific rights over the personal data that y82 holds about you, in line with the Data Privacy Act of 2012 and its implementing rules. You have the right to request a copy of the personal information we hold about you, to ask us to correct any inaccurate details, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, such as the use of your data for direct marketing, and withdraw any consent you have previously given at any time. To exercise any of these rights, you can reach our support team using the contact details provided on this site, and we will respond within the timeframe required by applicable law. Please note that some data must be retained for regulatory compliance purposes even after an account is closed, and we will explain this clearly if it applies to your request. We are committed to handling all data rights requests fairly, transparently, and without undue delay. Your ability to exercise these rights will never affect your standing as a player on the platform.

y82 retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law, particularly in relation to financial records and anti-money laundering obligations. When your account is closed, we will delete or anonymise data that is no longer required, while retaining records that we are legally obliged to keep for the prescribed retention period. Like most online platforms, y82 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. Essential cookies are necessary for the platform to function and cannot be disabled; optional cookies, such as those used for analytics, are only placed with your consent. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity on other websites or to build advertising profiles. For a full list of the cookies we use and their purposes, please refer to the cookie notice available within your account settings.